Property Policies

A Note on Flexibility and Safety

• We want to assure you that while we’ve always prided ourselves on our cleanliness standards, we are taking additional measures to ensure your health and safety. We are sanitizing all surfaces thoroughly between guests, paying particular attention to high-touch surfaces (such as doorknobs, light switches, and remotes). In addition, all public and dining spaces have been reconfigured to meet social distancing guidelines.

Deposit and Cancellation

• A credit card will be needed to guarantee reservations according to our inn's policies. This includes a deposit in the amount of one-half the stay (minimum deposit is for 1 night). Furthermore, guests are responsible for charges on all rooms and days reserved when notice of cancellation is less than 48 hours prior to the scheduled arrival. During our high season, from May to November, our cancellation policy is for 1 week. Any cancellations made during that week will be liable for their entire booking. Finally, cancellations are subject to a $20 processing fee.

Smoking

• The Hartstone Inn is a non-smoking inn. Non-compliance with inn's policies such as this will result in a $150 (minimum) cleaning fee.

Pets

• We are able to accommodate dogs in our three designated pet-friendly rooms for $25 per dog, per night. Dogs are not allowed in the main inn or restaurant. Dogs must not be left unattended in the room.

Check-in

• Check-in time is anytime after 3 PM. If your room is vacant and clean prior to 3 PM, we will be happy to provide you with an early check-in.

Check-out

• Our checkout time is 11 AM. If you need to check out later, please contact the front desk ahead of time, and we will do our best to accommodate your request.

Group Cancellations

• Group reservations consisting of 7 or more rooms are final and deposits are completely non-refundable.